Client Solutions
OCIS is a specialist data collection Computer Assisted Telephone Interviewing (CATI) company. With 400 booths across Melbourne (Australia), Auckland (New Zealand) and Suva (Fiji), OCIS specialises in providing quality data collection internationally.
With an in-depth understanding of CATI requirements, OCIS has developed extensive in-house systems to ensure clients receive the highest level of data collection within the industry. With significant investment in technology and an uncompromising focus on quality, OCIS is dedicated to supporting its existing market research core clients, and has the capacity to service other market research companies that require additional CATI capability. All OCIS interviewers are IQCA certified.
The OCIS Data Processing team can supply customised outputs, such as tables and data files in formats such as SPSS, Excel/CSV, ASCII to predefined maps, SAS, Quantum and scyTab. Through close collaboration with our clients, we can also add value by producing automated reporting solutions, such as report viewers and customised reporting tools.
OCIS also has a dedicated coding team who can provide code frame development and coding of open-ended responses.
OCIS prides itself on ensuring projects are delivered in a timely and cost effective manner, without compromising quality. OCIS' technology leads the industry—with services to our clients that include 100% recording of interviews, remote monitoring and web-based access to review surveys and reports.
The recent acquisition of one of world's largest Market Research Company's Takapuna CATI site is testimony to OCIS’ expertise. Through a competitive tender in early 2007, OCIS was chosen as the preferred outsourcer for CATI services in Australia.
The following is a sample of what OCIS can offer:
» Computer Assisted Telephone Interviewing
» Omnibus Interviewing
» Business to Business Interviewing
» Consumer Interviewing
» 7 days a week operations
» Sample generation (RDD and specific households across Australia and New Zealand)
» Survey Programming
» Automated Quota Management
» Data Integration & Output Files (in a variety of formats)
» Weighting and Advanced Tabulation of Survey Results
» Performance Measurement Reports